WHEN YOU CARE ENOUGH YOU CAN CHANGE THE WORLD.

Are you the person who wants to inspire meaningful relationships and enhance people’s lives? Do you like to celebrate others? Do you take pride in everything you do? If so, we’re looking for YOU to join our team!

This full-time and or part-time opportunity is located at our Hallmark Gold Crown store in The Woodlands Mall in The Woodlands, TX.

AN OVERVIEW:

Our Key Holders and Sales Associates bring this mission to life in the store. They are the face of the Hallmark brand to customers and vital to the success of Hallmark engaging with our shoppers to help them find and build the perfect card and gift solutions for the many days and ways in which they care. Our customers rely on Hallmark’s caring team to help them in locating the right card and gift for their current need, surprising them with new ways for connecting with those they love, as well as planning for future relationship needs and milestones.

THE Key Holders and Sales ASSOCIATE BRINGS HALLMARK’S MISSION TO LIFE BY:

• Creating and maintaining a warm, inviting, easy-to-navigate shopping environment.
• Forming and sustaining relationships with customers – getting to know them and their needs and providing excellent service.
• Building and sharing expertise on products, promotions, services, and brand rewards programs – relevant and customized to the unique and wide range of shopper needs, relationships, and occasions.
• Helping and affirming customers in finding the perfect card and gift solutions to fulfill their missions of caring and connecting.
• Sharing and showcasing stories and communities of caring to reinforce the cycle of kindness.
• Making the interaction easy and convenient for shoppers by effectively handling store operations -- product replenishment & merchandising, ringing sales, processing shipments, managing inventory, etc.
• Delivering an exceptional consumer shopping experience that leaves guests feeling inspired, enabled, affirmed, and eager to return.
• Working as a team to help meet the sales goals for the store by ensuring each customer leaves with everything they needed and a few things they didn’t know they needed!

BASIC QUALIFICATIONS (required to be considered)

• At least 18 years of age.
• Ability to work a flexible schedule that meets the needs of the business, including, events, holidays, evenings and weekends.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds; i.e., fixture parts and cartons.

PREFERRED QUALIFICATIONS:

• High school diploma or equivalent.
• One or more years of previous experience in (specialty) retail, sales or customer service.
• Strong customer-focused engagement and consultative selling skills.
• Ability to communicate effectively with customers and employees.
• Demonstrated success working as a member of a team.
• Ability to receive feedback and take action when appropriate.
• Strong sense of urgency, flexibility and willingness to adapt to change.
• Desire and ability to learn the business.
• Proficiency and comfort using a computer and other technology.

Job Type: Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 2 years (Preferred)

Ability to Relocate:

• Spring, TX 77380: Relocate before starting work (Required)

Work Location: In person